Kampala Gold (U) Limited (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
By using our website or services, you agree to the terms outlined in this policy.
Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Company name
- Identification details (where required for transactions)
Transaction Information
- Purchase details
- Payment information
- Communication records
Technical Information
- IP address
- Browser type
- Device information
- Website usage data (via cookies and analytics tools)
How We Use Your Information
Kampala Gold (U) Limited uses your information to:
- Process and manage transactions
- Verify client identity and comply with legal requirements
- Communicate with you regarding inquiries or services
- Improve our website and customer experience
- Provide updates, offers, or important notices
Legal Basis for Processing
We process your information based on:
- Your consent
- Contractual obligations
- Legal and regulatory requirements
- Legitimate business interests
Sharing of Information
We do not sell or rent your personal information. However, we may share your data with:
- Government authorities (where required by law)
- Financial institutions and payment processors
- Logistics and shipping partners
- Legal and compliance advisors
All third parties are required to handle your data securely and confidentially.
Data Security
We implement strict security measures to protect your personal information, including:
- Secure data storage systems
- Encryption and access controls
- Confidential handling of client data
Despite our efforts, no system is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your information only for as long as necessary to:
- Fulfill business and contractual obligations
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
To exercise your rights, please contact us using the details below.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Enhance user experience
- Analyze website traffic
- Improve functionality
You can manage cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to external websites. Kampala Gold (U) Limited is not responsible for the privacy practices of those third-party sites.
International Data Transfers
As we serve international clients, your information may be transferred and processed outside your country. We ensure that such transfers comply with applicable data protection laws.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.